Globalnaz Help Request

Contact Information

Please enter your contact information below and we'll respond to you as soon as possible.

What type of support is needed?

Please Select one.

Your password request will be forwarded to your email support team for verification.

Please tell us how best to contact you about this request. For example, the email above or give another address here.

Please select action for the account(s).

For new email accounts, enter each Full Name on a separate line.

All will be use the same region as the requestor unless noted as different.

For new Vidyo accounts, enter each as "Full Name / email address / organization" on a separate line.

To remove accounts, enter each Full Name or email address on a separate line.

Please tell us about the equipment and apps you use for this.

Please tell us how you access your email? For example, email programs such as MS Outlook, Thunderbird, Mac Mail; or browser web mail access using Internet Explorer, Firefox, Chrome, Safari.

How do you connect to Vidyo?

Which web browser and browser version.

Please specify Device and Operating System.

Also, please provide in as much detail as possible about the need or problem. Include any error or failure messages along with actions taken that lead to the condition or failure.

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